The latest software update for EDExpress, Release 1.0 contains fixes for previously reported issues and addresses more recent errors such as when the NSLDS Subsidized Limit Eligibility Used field is blank during ISIR importation. This service release also resolves a glitch that creates an “Invalid Query Table” message when printing ISIRs with an SSN file on Windows 2024-25 and ensures that all printed reports contain the correct ISIR values.
Users can find the program’s installation instructions at the end of the electronic announcement.
POSTED DATE: April 11, 2024
SUBJECT: New Cumulative Service Release Available for EDExpress for Windows 2024–25, Release 1.0
An updated service release is now available for EDExpress for Windows 2024–25, Release 1.0 that resolves all import and printing issues for the Institutional Student Information Record (ISIR) and Federal Tax Information (FTI) reports reported to date. This is a cumulative service release that includes the software issue resolutions we posted previously in the Release 1.0 service releases described in the March 13, 2024 electronic announcement and March 28, 2024 electronic announcement.
This service release includes the following updates:
- Resolves issues with ISIR values printing incorrectly on the report.
- Resolves issue where users were receiving an “Invalid Query Table” error when attempting to print the ISIR or List–Processed ISIRs reports using an SSN file.
- Resolves error occurring during ISIR import if the NSLDS Subsidized Limit Eligibility Used field is blank.
Note: The 2024–25 ISIR record layout is available in the 2024-2025 FAFSA Specifications Guide, Volume 4 (Record Layouts and Processing Codes), which is available for download in Adobe PDF format from the Knowledge Center website. We recommend monitoring the Knowledge Center website for updates to this guide.
You must have EDExpress 2024–25, Release 1.0 installed on your PC before running the service release file. You can download Release 1.0 from the Software and Other Tools page of the Knowledge Center website.
Refer to the sections below for guidance and tips on downloading and running the service release file on PC workstations running EDExpress 2024–25.
Downloading and Running the EDExpress Service Release File
The updated EDExpress 2024–25, Release 1.0 service release installation file (EDE25_April2024_ReleaseV1.exe) is provided in the “Attachments” section below. You can initiate the download of the service release file by clicking the link. The software file will begin downloading when you click on the link.
You should run the installation on all PC workstations in your office that have Release 1.0 installed.
When you run the installation file, you are prompted to select the program directory for EDExpress 2024–25, Release 1.0 on the PC workstation. For most users, this is the default directory of C:\Program Files (x86)\EDESuite\EDExpress for Windows 2024-2025 (unless you changed this location during the installation process). If you do not have a Program Files (x86) directory, the default is C:\Program Files\EDESuite\EDExpress for Windows 2024-2025. Choose OK to initiate and run the service release installation.
You do not need to reboot your PC(s) once the copy procedure is complete to resume using EDExpress 2024–25, Release 1.0.
Additional Tips and Guidance
Note the following additional tips when loading the service release file to your PC workstation(s):
- Be sure to close EDExpress on your PC(s) before performing the download and copy procedure.
- Microsoft Windows users must have admin rights to the PC workstation(s) running EDExpress to run the service release file installation.
- If you receive a message indicating you cannot overwrite the file (usually due to a “sharing violation”), restart your computer and try again. Windows may think the file overwritten by the service release file installation is in use until you restart.
- If your EDExpress database is installed on a network drive, and you have multiple PC workstations accessing that database, you must run the service release file installation on EACH workstation.
Contact Information
If you have questions regarding this message, please contact the FPS Help Desk at 1-800-330-5947 or by email at support@fps.ed.gov. The FPS Help Desk (formerly CPS/SAIG Technical Support) provides customer service for the FAFSA Processing System (FPS), the Student Aid Internet Gateway (SAIG), and the EDExpress for Windows software.
Attachments
New Cumulative Service Release for EDExpress 2024–25 Release 1.0
SOURCE: New Cumulative Service Release Available for EDExpress for Windows 2024–25, Release 1.0