Missed the Deadline to Validate RG/FT Numbers? Here’s How to Restore Your Access

Federal Student Aid has officially removed enrolled services to Student Aid Internet Gateway (SAIG) accounts that were not actively confirmed prior to the December 10 deadline by the institution’s Primary Destination Point Administrator (Primary DPA). This means that organizations who have not renewed their accounts will be denied access to TG numbers (SAIG mailboxes) with access to the NSLDS Professional Access website, the COD website, and all FAFSA Partner Portal and EDconnect user accounts. This also includes TG/FT numbers enrolled for SAIG batch services for the National Student Loan Data System (NSLDS®), the FAFSA Processing System (FPS), the Common Origination and Disbursement (COD) System, and the Financial Management System (FMS).

In order to restore access, your Primary DPA must complete the account validation process as detailed below:

First Step: Validate or Delete Your SAIG Mailboxes

1. Go to the SAIG Enrollment website (https://fsawebenroll.ed.gov) and select the “Primary Destination Point Administrator Access” link.
2. Enter your FSA User ID and password. Select “Login.”
3. Enter your token information.
4. From the Primary DPA page, select the “Validate Your Organization’s SAIG Mailboxes and Electronic Services Users” link.
5. Select the “Validate existing Mailboxes/TG/FT Numbers” link.
6. Enter your organization’s Primary TG number. Select “Next.”
7. From the list of available TG/FT numbers, select the TG/FT number you want to review.
8. Review the services that are associated with the selected TG/FT number. Select either “Validate” or “Delete” and then select “OK.” You will be returned to the list of the remaining TG/FT numbers to be reviewed.
   • Note: If one or more services associated with the TG/FT number needs to be removed (but not all), you must use the “Manage Your SAIG Mailboxes” function first, to delete an existing service. After completing that step, return to the “Validate existing Mailboxes/TG/FT Numbers” option to validate the TG/FT number. You must not validate a TG/FT number if access to any service associated with the number is not needed.
9. Repeat steps 7 and 8 for each remaining TG/FT number. You must validate each TG/FT number listed for your organization. Unused TG/FT numbers must be deleted.
10. The process is complete when all TG/FT numbers have been removed from the list and the following message is displayed: “No Records Returned.”

Second Step: Validate or Delete Your Electronic Services Users

1. Go to the SAIG Enrollment website (https://fsawebenroll.ed.gov) and select the “Primary Destination Point Administrator Access” link.
2. Enter your FSA User ID and password. Select “Login.”
3. Enter your token information.
4. From the Primary DPA page, select the “Validate Your Organization’s SAIG Mailboxes and Electronic Services Users” link.
5. Select the “Validate existing Electronic Services Users” link.
6. Enter the TG/FT number that is currently enrolled for FAFSA batch services for your organization. Select “Next.”
7. The Validate User page displays the employees at your organization who are currently enrolled for access to the FAFSA Partner Portal or EDconnect.
8. Select the name of the user you want to review.
   • Note: If one or more services associated with the Electronic Services account needs to be removed (but not all), you must use the “Delete an Existing User or User Rights” function first. After completing that step, return to the “Validate existing Electronic Services Users” option. You must not validate an Electronic Services account if access to any service associated with the account is not needed.
9. Select either “Validate” or “Delete” and then select “OK.” You will be returned to the list of remaining users to be reviewed.
10. Repeat steps 8 and 9 for each remaining user. You must validate each user on file for your organization. Users who no longer need online access must be deleted.
11. The process is complete when all users have been removed from the list and the following message is displayed: “All users have been validated or deleted.”

Note: The Primary DPA must have an FSA User ID to complete the process described above. To obtain an FSA User ID, go to https://fsawebenroll.ed.gov/PMEnroll/PMAccountServlet.jrun, provide identifying information, and follow the remaining registration steps. Once the registration process is complete, including establishing a password, the FSA User ID will be emailed to the Primary DPA.

Important Reminder

Institutions must remove anyone who no longer requires professional access to any Federal Student Aid data system or who is no longer employed by the organization.

SOURCES:

• (GENERAL-24-148) Access Removed for Unconfirmed TG, FT Numbers (SAIG Mailboxes) and Electronic Services User Accounts
• (GENERAL-24-124) Active Confirmation of TG/FT Numbers (SAIG Mailboxes) and Electronic Services User Accounts Required by Dec. 10, 2024 to Maintain Access to Federal Student Aid Systems (Updated Nov. 13, 2024)