Callie Zake

Callie Zake is a seasoned higher education professional with over 14 years of experience spanning admissions, financial aid, and student accounts—primarily within small private universities. She joined College Aid Services as a Senior Consultant in 2025, bringing with her a deep expertise in student financial services and a steadfast commitment to student success.

Callie currently serves as the Senior Director of Student Financial Services at Siena Heights University, where she leads efforts to create a supportive, student-focused, and compliant financial aid environment. Throughout her career, she has held a variety of leadership roles, developing a comprehensive understanding of the intricacies of federal financial aid regulations and institutional compliance. Her work emphasizes hands-on student support, ensuring equitable access to financial resources and fostering positive educational outcomes.

Known for her strong foundation in both regulatory oversight and customer service, Callie has consistently demonstrated a student-centered approach and a track record of effective leadership. She is also actively engaged in professional development, having presented on topics such as Financial Aid Automation at the Anthology Together conference, and she remains involved in the broader financial aid community through participation in various professional organizations.

Callie is a NASFAA-certified financial aid professional and holds memberships in several industry associations to stay informed about emerging trends and best practices. She earned her Master of Business Administration in 2017 and her Bachelor of Arts in English, both from Lourdes University.

Callie’s passion for higher education, dedication to continuous learning, and commitment to empowering students make her a trusted advisor and leader in the field of student financial services